Frequently Asked Questions
Your Title Goes Here
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
How often will you clean our building?
We’ll design a schedule based on your building’s usage, traffic, occupancy and budget. Most multi-family properties have daily common-area cleaning; offices may have overnight or day-porter programs; schools often have after-hours deep cleans. We’ll review with you and adjust as needed.
Are you insured/bonded?
Yes. I & N Cleaning is fully insured, bonded, and our teams undergo background checks and vetting. We supply proof of insurance and can include certificates on request.
What happens if a tenant/resident complains?
We have a dedicated client-service line and field supervisor available. We respond promptly, investigate the issue, rectify it, and update you within 24 hours.
Do you use green or non-toxic products?
Yes. We offer environmentally-friendly cleaning solutions that are safe for residents, students, staff and building occupants.
Can you accommodate special events or overnight schedules?
Absolutely. We work 24/7 and can schedule cleaning during after-hours, weekends, holiday periods, and coordinate with your events or tenant moves.
How do I get a quote?
Simply contact us via phone or fill out our “Request a Quote” form. We’ll schedule a free site visit, assess your building and send a custom proposal within 2 days.
What type of contract is required?
We offer flexible contract terms. Our goal is to earn your business through performance, so we often start with a 12-month agreement with performance metrics and a renewal option.